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The Reality of Modern Delivery

3.5 Million First-Attempt Failures Daily

3.5 Million First-Attempt Failures Daily

3.5 Million First-Attempt Failures Daily

Across the last mile, millions of deliveries fail on the first delivery attempt due to access issues, unclear drop-off points or location uncertainty.

Location Assumed, Not Verified

3.5 Million First-Attempt Failures Daily

3.5 Million First-Attempt Failures Daily

Today’s delivery confirmation is based on assumptions: an address, a route, a stop. None of these verify the physical delivery point - which is why misdeliveries continue at scale. 

Frustrated Customers, Rising Costs

3.5 Million First-Attempt Failures Daily

Frustrated Customers, Rising Costs

When deliveries go missing, customers lose trust and businesses absorb the cost. Disputes, refunds, reships and claims increase - turning last-mile delivery into a recurring source of friction instead of a competitive advantage.  

The Scale of the Last-Mile Challenge

1.7 million lost packages

22% Delivery Discrepancies

1.7 million lost packages

Across the last mile, millions of packages are marked “delivered” without true destination verification. 

The result: Parcels left at the wrong door, lost in shared spaces or never received at all. 

$216 billion costs

22% Delivery Discrepancies

1.7 million lost packages

 Estimated annual cost of failed first delivery attempts across carriers and e-commerce.
These costs include redeliveries, customer support, refunds and operational inefficiencies that compound at scale. 

22% Delivery Discrepancies

22% Delivery Discrepancies

22% Delivery Discrepancies

Of failed first delivery attempts are linked to address and location challenges — especially in apartments, gated communities, and multi-unit buildings.
Small location errors often lead to big delivery failures. 

We want to change that

Verified deliveries at every door

DropVerify brings real trust to last-mile delivery through door-level delivery verification. 

"THE ERA OF MISDELIVERIES HAS ENDED"

Why Door-Level Verification Matters

  • Customers expect certainty — not assumptions
  • Missed deliveries erode trust instantly 
  • Verification must happen where delivery actually ends 
  • Reliability starts at the door

WHY FIRST-ATTEMPT DELIVERY MATTERS

 When a delivery fails on the first attempt, costs multiply — re-delivery, customer support, refunds, and customer dissatisfaction. 


Improving first-attempt delivery success creates meaningful benefits across the ecosystem, including operational efficiency, customer experience, and cost control. 

DropVerify focuses on supporting this outcome by reducing uncertainty in complex delivery scenarios. 

The Dropverify difference

A Complementary Verification Layer for Last-Mile Delivery

  • Supports first-attempt delivery success in complex environments 
  • Helps reduce re-attempts tied to address-related uncertainty 
  • Works alongside existing carrier routing and logistics systems 
  • Designed to integrate without operational disruption or workflow changes 


DropVerify does not replace carrier technology — it enhances delivery outcomes where last-mile complexity exists. 

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